Privacy Policy

This Privacy Policy outlines how Livaclean ("we," "our," or "us") collects, uses, discloses, and protects information obtained from users ("you" or "your") of our website livaclean.com ("Website") and any related services.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and phone number when you make a purchase, create an account, subscribe to our newsletter, or opt-in to receive SMS marketing messages.
• Usage Information: We may collect non-personal information about your interactions with our Website, including your IP address, browser type, device identifiers, pages visited, and referring URLs.
• Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze Website traffic, and personalize content and advertisements. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to process orders, communicate with you, provide customer support, personalize your experience, analyze Website performance, and send promotional materials and newsletters. Additionally, if you opt-in to receive SMS marketing messages, we will use your phone number to send you promotional text messages, which may include reminders about items left in your shopping cart. To provide this service, Livaclean’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

3. Information Sharing

We may share your information with third-party service providers, such as payment processors and shipping companies, to facilitate transactions and deliveries. We may also disclose your information in response to legal requests, to enforce our policies, to protect our rights and property, or to prevent fraud or harm. However, the above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these websites and encourage you to review their policies before providing any information.

6. Children’s Privacy

Our Website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will promptly delete such information.

7. Your Choices

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly. For SMS marketing messages, you can opt-out by replying "STOP" to any message or by contacting us at support@livaclean.com.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@livaclean.com.

By using our Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.